Shipping Policy
Our preferred partners for shipments are GLS and Dachser.
GLS for package deliveries and Dacher for furniture and larger items.
The freight prices you see are indicative and not for specific products. The freight rates can vary according to the number of products and the volume of these in your basket. For the specific price for your order, please go to check out and select your delivery country.
We process your order as quickly as possible. Orders on stocked items are fulfilled at our warehouse in Denmark within 1-3 business days. Made-to-order and pre-orders will ship according to the estmated delivery date stated on the product page.
All customers paying by credit card, will, however, be subject to validation controls and Audo reserves the right to delay an order if we consider further security control to be necessary.
We do not deliver to PO boxes.
In case the delivery appears damaged, we ask you to receive with reservation. If the contents are damaged, please contact customer service at salessupport@audocph.com
Delivery of furniture and larger products
When ordering furniture or larger products, they will be shipped with Dachser to the curbside of your delivery address. All customers will be contacted regarding the date of delivery. Please make sure to be home at the address upon delivery. If you happen not to be home at the agreed time of delivery, your item might be returned to the warehouse. In that case, please contact us for further assistance.
Holiday guidelines
Last ship date
To receive your order before Christmas, please place your order with GLS no later than*:
Denmark: December 18
Finland: December 12
Rest of Europe (Austria, Belgium, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain and Sweden): December 15
For larger orders shipped with Dachser, please do not place your order later than:
Scandinavia & Northern Europe: December 11
Rets of Europe: December 6
*Please be aware that the above dates are not valid for made-to-order products. Please refer to the given lead time on the specific product.
Extended return policy
Orders placed after November 28th can be returned until January 24th.
Please request a RMA number before sending the package.
Because of their unique or oversized/bulky/to-order nature, we do not accept returns of some products.
Shipping options for
Your country
Austria
GLS Home Delivery: 1-3 business days
GLS Parcel Shop: 1-3 business days
GLS Business: 1-3 business days
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €17,50
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Belgium
GLS Home Delivery: 1-3 business days*
GLS Parcel Shop: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €17,50
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Denmark
GLS Home Delivery: 1-3 business days
GLS Parcel Shop: 1-3 business days
GLS Business: 1-3 business days
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €8
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Finland
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Furniture and larger items
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €20
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
France
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Furniture and larger items
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: €20
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Germany
GLS Home Delivery: 1-3 business days*
GLS Parcel Shop: 1-3 business days*
GLS Business: 1-3 business days*
Furniture and larger items
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: from €10
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Ireland
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Furniture and larger items
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €25
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Italy
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €20
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Luxembourg
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €17,50
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Netherlands
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €17,50
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Portugal
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €20
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Slovakia
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €25
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Slovenia
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €20
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Spain
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €20
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Sweden
GLS Home Delivery: 1-3 business days*
GLS Business: 1-3 business days*
Dachser Curbside: 1-3 business days*
Prices
Purchase below €150: From €13,50
Purchase above €150: Free delivery
*Does not include deliveries of made-to-order furniture and pre-order products. Estimated delivery stated on the product page.
Is your country not listed?
Contact our customer service and we will research the possibility of delivery to your country or guide you towards a retailer with delivery options in your country. Please list the item(s) you are interested in.
Please write to salessupport@audocph.com